Part-Time Front Desk/Client Experience Associate
St. Louis, MO
Part-Time Front Desk/Client Experience Associate
Part Time • St. Louis, MO
Responsive recruiter
Benefits:
- 401(k)
- Employee discounts
- Flexible schedule
LIVE Hydration Spa is looking for an outgoing, dependable, and client-focused Front Desk / Client Experience Associate to join our team.
Our front desk team plays an important role in creating the experience our clients have from the moment they walk through the door. We're looking for someone who genuinely enjoys people, communicates well, takes initiative, and can help clients feel comfortable and cared for.
This is a part-time position. We are currently looking for someone who is available Tuesday and Thursday afternoons, along with some weekend shifts. Please make sure this availability works for you before applying.
This is a part-time position. We are currently looking for someone who is available Tuesday and Thursday afternoons, along with some weekend shifts. Please make sure this availability works for you before applying.
What You'll Do
- Welcome clients and create a friendly, positive first impression
- Schedule appointments and manage client check-in and checkout
- Answer phone calls, texts, and client questions
- Learn our wellness services and confidently explain options to clients
- Help clients identify services and memberships that fit their goals
- Educate clients about IV therapy, injections, PEMF, red light therapy, peptides, and other wellness services
- Support membership enrollment and client retention
- Keep the front desk and spa clean, organized, and ready for clients
- Assist nurses and other team members as needed
- Follow up with clients and help ensure questions are answered
- Take ownership of problems and help find solutions rather than simply passing them along
Who We're Looking For
We're looking for someone who:
- Has a warm, outgoing personality and enjoys talking with people
- Provides excellent customer service
- Is comfortable recommending and selling services without being pushy
- Is dependable and shows up ready to work
- Communicates clearly and professionally
- Can multitask in a busy environment
- Pays attention to details and follows through
- Is comfortable learning about health, wellness, and our services
- Works well as part of a small team
- Looks for ways to help without always needing to be asked
Previous front desk, hospitality, retail, spa, fitness, or sales experience is a plus, but we're willing to train the right person.
Why LIVE Hydration Spa?
We're a locally owned wellness spa focused on helping people feel better and take a more proactive approach to their health. We offer IV therapy, vitamin injections, hormone optimization, peptides, PEMF, red light therapy, hyperbaric oxygen therapy, and other wellness services.
We're a small team, which means every person matters. We want someone who wants to contribute, learn, build relationships with our clients, and help us continue growing.
Compensation: $16.00 - $20.00 per hour
ABOUT IV HYDRATION
Intravenous (IV) nutrition is much more than intravenous vitamins, minerals, amino acids and other nutrients. Our IV nutrition program has consistently been proven to be one of the most effective ways to improve your overall wellness. IV nutrition can be beneficial in preventing illness as well as improve symptoms of those suffering from pre-existing conditions.
The benefits of IV nutrition programs have been described as life changing. While all IV nutrition programs are individually tailored, the programs can be specifically designed for: boosting energy, hydration, immune system improvement, improving circulation, decreasing inflammation, and improving mental focus and concentration.
OUR COMMITMENT
MISSION
Live Hydration Spa® provides premier treatments for clients to achieve optimal levels of health and wellness.
MISSION
Live Hydration Spa® provides premier treatments for clients to achieve optimal levels of health and wellness.
VISION
Empowering our clients with customer-centric, professional, and unparalleled wellness choices, Live revolutionizes the healthcare industry by setting the gold standard for IV therapy experiences, enhancing lives, and redefining optimal self-care journeys.
Empowering our clients with customer-centric, professional, and unparalleled wellness choices, Live revolutionizes the healthcare industry by setting the gold standard for IV therapy experiences, enhancing lives, and redefining optimal self-care journeys.
PURPOSE
Providing reliable wellness by bridging the gap in healthcare to enhance quality of life.
Providing reliable wellness by bridging the gap in healthcare to enhance quality of life.
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